Return Policy - Returns / Exchanges
RETURNS: If you would like to return your purchase, you can return your order for a full refund of the items purchased within 14 business days. Please note: The amount refunded excludes any outbound shipping paid on the original purchase. The returned items must be in resaleable condition: unworn, unused, unwashed and in the original packaging with all original tags attached if applicable. All sale items cannot be returned or exchanged. Customers are responsible for return shipping costs.
Once your return is received and inspected by KINGS OF NY Returns Department (3-7 business days), your refund will be processed to your original method of payment within 7 business days. Depending on your credit company, it may take an additional 2-10 business days after your credit is applied for it to post to your account.
EXCHANGES: Exchanges are not available for online purchases. If a different size or color is desired, simply return the original item(s) for a full refund of the items (original shipping costs are not refunded) and place a new order for the item(s) you’d like. This helps you get the item/size/color you want quicker with less processing delays that can occur with exchanges.
*Please note any orders of 10+ pcs of the same style is considered a bulk or wholesale order and is not eligible for return or exchange.
Returns can be mailed to us at:
KINGS OF NY
PO BOX 950
LAVEEN, AZ 85339
ITEMS NOT ACCEPTED FOR RETURN:
- We do not accept any used or worn items.
- SALE ITEMS are final sale and not eligible for returns.
- Underwear or socks not attached to original label.
- We do not accept items with pet hair or human hair on them.
- All items should be shipped back in original product packaging where applicable.