* Free shipping on all orders over $100 in the US
Cart 0

FAQ - Frequently Asked Questions

1. Does Kings Of NY offer free shipping?

Yes, we offer free shipping on all orders over $100 in the USA. 

2. Are returns/exchanges accepted at Kings Of NY?

Yes we definitely do! Please see our return policy for more details. 

3. How quickly will I get my order?

We ship all orders out the next business day. Standard orders take 2-5 business days in the USA to be delivered and Priority orders take 1-3 business days.

4. How can I track my order?

Just login to you Kings Of NY account and check your "Orders Page". We upload tracking information on the next business day after the order was placed. 

5. Do I have to pay shipping for my return items?

Yes, you are responsible for getting your return item(s) back to the appropriate warehouse. We recommend that you obtain a tracking number when returning your package. If packages are not checked in at the warehouse and you do not have tracking the return may not be processed.

6. Can I return a pair of shoes?

Yes, if there is a defect or the shoe is unworn and within our return policy window.